Privacy Policy

PRIVACY POLICY
Introduction

ShoppingFeed is run by Great White Capital LLC, which we call "we," "our," or "us."Ai is a Shopify software that helps businesses make their products easier for AI platforms to find. This Privacy Policy tells you how we get, use, share, and protect your information when you use our app.

What We Collect

The Information You Give
- Store Information: The name of your Shopify store, the domain name of your store, and some basic information about it
- Product Data: This includes the names, descriptions, prices, photos, and inventory data for the products you sync using our app.
- Account Information: The information you give when you install and set up the program
- Support Communications: The information you give us when you contact our support staff

 Information That Is Collected Automatically
- Usage Data: This includes how you use our app, such as the pages you view, the features you utilize, and the time you spend.
- Analytics Data: logs of feed access, AI crawler activity, clicks, and performance metrics
Technical Data: IP addresses (hashed for privacy), user agents, device information, and browser type
- Error Logs: Information about technical errors that will help us make the program better

What Shopify Says
- Shop Data: Information about a store that Shopify sends through its API
- Product Data: Information about a product that can be accessed through Shopify's API with your permission
- Webhook Data: Updates on products, collections, and inventory changes in real time

What We Do with Your Information

We use the data we gather to:

1. Offer and make services better- Keep your product data in sync and up to date
- Make product feeds that work well with AI
   - Keep an eye on the performance and analytics of the feed
   - Make the app work better and be easier to use

2. Performance and Analytics– Keep an eye on feed access and AI crawler activity
- Look at how people use our services to make them better
   - Make reports and insights about performance

3. Talking- Answer your requests for help
- Send crucial news about the app
- Help customers and fix technical problems

4. Following the Law- Follow all laws and rules that apply
- Answer legal inquiries and stop fraud

We don't sell any of your personal information. We can only share your information in these situations:

- Service Providers: With third-party service providers who help us run our app, like hosting, database services, and analytics.
- Legal Requirements: When the law, a court ruling, or a government rule says so
- Business Transfers: When a company merges, buys, or sells assets (with notice to users)- With Your Permission: When you give us permission to share your information

Data Security We take the right technical and organizational steps to keep your information safe:

- Encryption: SSL/TLS encrypts the data that is sent between your browser and our servers.
- Access Controls: Only people who need to know can see personal information.
- Secure Storage: Data is kept in safe databases with access controls.
- Regular Updates: Security practices are checked and changed on a regular basis.

But no way to send or store data over the internet is completely safe. We do our best to keep your information safe, but we can't promise that it will be 100% safe.

Keeping Data

- Product Data: Kept while your account is active and for 30 days after it is closed.
- Analytics Data: kept for 365 days and then deleted automatically
- Support Communications: Kept for two years for customer service reasons
- Account Information: Kept until you ask for it to be deleted or close your account

You can ask us to delete your data at any moment by emailing support@shoppingfeed.ai

What You Have the Right To

You may have the following rights, depending on where you live:

- Access: Ask for a copy of the personal information we have about you.
- rectification: Ask for the rectification of wrong or missing information
- Deletion: Ask for your personal information to be deleted
- Portability: Ask to have your data moved to another provider
- Objection: Say no to some ways your information is being used
- Restriction: Ask that processing of your information be limited

To use these privileges, please email us at support@shoppingfeed.ai.

Privacy for Kids

People under 18 should not use our app. We don't mean to acquire personal information from kids. Please get in touch with us right away if you think we have gotten information from a child.

Transfers of Data to Other Countries Your information may be sent to and processed in countries other than the one you live in. The regulations of protecting data in these nations may be different from the ones in your country. We make sure that the right protections are in place for these kinds of transfers.

Third-Party Services: Our app works with these services:

- Shopify: Shopify's privacy policy specifies how your store data will be used.
- AI Platforms: AI platforms like ChatGPT, Gemini, and Claude can access product streams to find new products.
- Analytics Services: We employ analytics services to learn how people use our apps

We are not in charge of how third-party services handle your privacy. We suggest that you read their privacy policies.

Cookies and Tracking Technologies: We use cookies and other tracking technologies to:

- Keep your session going- Keep track of what you like
- Look at how the software is used- Make the experience better for users

You can change how cookies work in your browser settings, but this can make some apps stop working.

Changes to This Privacy Policy: We may change this Privacy Policy from time to time. We will let you know about any important changes by:

- Putting the new Privacy Policy on this page
- Changing the date of the "Last Updated"- Sending an email alert (for big changes)

If you keep using the app after changes are made, you agree to the new policy.

 Get in Touch

Please get in touch with us if you have any queries about this Privacy Policy or how we handle your data:
Great White Capital LLC 1755 Banks Rd Ste 1004 Margate, FL 33063 USA

Email: support@shoppingfeed.ai